Business Growth Tools 2019

Dealing With Difficult Customers

September 25, 2019

12:00 pm – 1:00 pm

Presentation by:

Wendy Johnston

Wendy Johnston

Next Step Financial Solutions Inc.


WESK 502 Cope Way, Saskatoon, SK, Canada


This workshop will:

  • Provide information about preserving relationships undergoing conflict- be they business or personal
  • Provide information on processes that focus on cooperative problem-solving vs. adversarial positions
  • Help lower conflict in families, businesses or with individuals so that parties are less affected and new communication skills are learned/practiced
  • Provide you with tips and options for resolving conflict that can save you time, money and emotional stress


Admission Cost: $25 (includes lunch)


Speaker: Wendy Johnston

Wendy Johnston, owner of Next Step Financial Solutions is a Certified Financial Planner, a Qualified Mediator, a collaboratively trained financial professional and a Certified Divorce Financial Analyst.  She works with couples/clients in times of their highest stress- be it divorce, separation, financial tragedy, customer disputes or crumbling business transactions. Wendy will share “tried and true” dispute resolution tips to handle conflict and ways to preserve difficult relationships which can strengthen both personal and client relationships.


This event is a part of Business Growth Tools and is intended for entrepreneurs with established businesses. Anyone is welcome to attend.

Business Growth Tools is hosted in partnership with SREDA, EDR and WESK.


Registration for this event is now closed.

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